Useful Contacts

For further information contact one of the below organisations

Northumbria Police 

To report a crime 
http://www.northumbria.police.uk/
or tel 0845 60043043

Action Fraud  
A national helpline that gives advice on issues about fraud, both preventing it and what to do if you fall victim to it.www.actionfraud.police.uk or tel 0300 1232040 (national rate)

Office Of Fair Trading 
A good source of information for consumers -www.oft.gov.uk

Citizens Advice Bureau (CAB) 
National network of free advice centres. For details of your local CAB 
www.citizensadvice.org.uk or tel 03444 111444 (will only give local CAB telephone numbers not advice)

Safe from Scams 
A site dedicated to informing members of the public about the various scams including real life case studies -www.safefromscams.co.uk

Age UK 
Is a new force combining Age Concern and Help the Aged. Provides free advice and information for people later in life through Age UK advice line, publications and online –www.ageuk.org.uk or tel 0800 1696565

Boiler room fraud

'Boiler Room' fraud is when high pressure sales techniques are used to get people to buy shares which turn out either to not exist or not be what they seem.

The targeted victim will usually receive a number of telephone calls trying to persuade them to invest in what often turn out to be worthless, fraudulent or non existent shares. The fraudsters require their victim to transfer large sums of money to bank accounts which are usually overseas - and they will never see it again.

Unfortunately, as most of these frauds are based oversees and not authorised by the Financial Services Authority, (FSA) the victim has no rights to complain or claim compensation from the relevant UK schemes.

This leaflet provides advice on how to avoid becoming a victim of a 'Boiler Room' type fraud.

More information on Fraud can be found at NEFF (North East Fraud Forum)