Disclosure Details

ICT - 583/15

Dated: 31 Jul 2015

Date of request:      15/06/15

Date of response:    07/07/15

Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')(FOIA)

Thank you for your email dated  15 June 2015 in which you made a request for access to certain information which may be held by Northumbria Police.

As you may be aware the purpose of the Act is to allow a general right of access to information held by a Public Authority (including the Police), subject to certain limitations and exemptions.

You asked: 

 General Questions 
1. Number of Employees? 
2. Do you have a set budget for IT projects and how & who manages this? 
3. What is the ICT budget for all departments for April 2015-16 
4. How is the ICT budget split between departments? 
5. Are you under or over budget for the last 2 Financial Years? 
6. Do you have any current or future IT projects i.e. BI, PBX replacement, Email migration, Storage, Cloud Strategy – if so what are they? 
7. Do you have Project Managers to manage each project – if so please list them by project? 
8. How many people are there within the IT Team and who manages this? 
9. Can you provide your IT Org chart – showing management and those that report to them? 
10.  Do you use IT Solution Providers to help implement solutions – if so who are they and what do they do? 
11. Which IT vendors do you use? 
12. How much do you spend with each external IT Provider for the last 2 financial years? 
13. Do you have any restrictions with using Cloud Services (public/private) – if so what IL level do they need to meet? 
14. Is there a business requirement for cloud services?  
15. Do you have funding available for a cloud project, or any pressing timescales/requirement? 
16. Is there a project Sponsor? 
17. What are your experience / Knowledge of Cloud? 
18. What are your experience / Knowledge of Microsoft Cloud? Or other vendors? 
19. Do you have a current active Enterprise Agreement with MS and what is the renewal date?

Office Questions 
20.What is your current Email platform and version? 
21. What is your current version of SharePoint, and what do you use it for? 
22. What is your current version of Lync, and what do you use it for? 
23. Do you use any solution for providing the business with reports, analytics such as Microsoft PowerBI, Tableau, SaS – if so which one?

Platform specific questions 
24. How many Business Applications do you have? 
25. What is your Line of Business Applications and are they predominantly Off The Shelf or Bespoke Apps? 
26. Do you use a hosted provider for your Business Applications – if so then who? 
27. Do you have an in-house Application Development Team? 
28. If Yes to above who manages this team and how many people report to them? 
29. What is your development language? (.Net, Ruby, etc.) 
30. Do you use outside developers to work with you on projects – if so then who?

Infrastructure questions 
31. How many users do you have?   
32. How many devices? 
33. How many offices and data centres do you have? 
34. Do you use a Hosted provider for your infrastructure – if so who? 
35. What is your existing server count (on premise or hosted?) 
36. Do you have a hardware refresh cycle – if so, how often and where are you in it? (for servers, SAN, desktops, devices etc.) 
37. What version of Operating System do you have on Desktop and on Servers? 
38. What is your current virtualisation platform? 
39. What is your current Back UP & DR Strategy/Solution? 
40. Do you have a managed service to support your IT – if so what does this cover? 

In response:

We have now had the opportunity to fully consider your request and I provide a response for your attention.

 It may be worth noting that Freedom of Information requests should be made with a tangible public benefit in mind. You should note that on this occasion we have supplied the information as requested, however, due to the burdensome nature  in answering requests of this size, this may not be the case  should similar requests be received in future and we may require further clarification on the public benefit of the request.

Following receipt of your request, searches were conducted with the IC&T Department  of Northumbria Police. I can confirm that the information you have requested is held by Northumbria Police.

I am able to disclose the located information to you as follows.

1. As the information you have requested is accessible by other means I have not provided you with a copy of the information and will rely on Section 21 of the Freedom of Information Act 2000.  You should therefore consider this a refusal for your request.

I have provided an explanation to this exemption below.

Section 21 (1) - Information accessible by other means

Information which is reasonably accessible to the applicant is exempt information. 
Information regarding Force establishment is freely available via the Northumbria Police website. 
In order to assist I have provided link below 

2. Yes,  ultimate responsibility is allocated to the Director ICT however each project will have a project manager allocated who will manage the budget as a component of implementing the project. 
3. Capital Budget - £5.711m 
Revenue Budget - £8.457m 
4.There is no departmental split 
5. Under 
6. Computer refresh, Server Refresh, Data and Telephone network refresh,Airwave Refresh,ICCS Refresh,Information Management, Mobile Data, Modernised Operational Systems, Financials Migration. 
7. Yes, however staff are not public facing therefore this information will not be disclosed and will be exempt under S40 (2) 
Section 40(2) of the Act (Personal Information) states that information is exempt information if it relates to personal information about a third party (i.e. someone other than the applicant) and disclosure would contravene any of the Data Protection principles. Section 40 is an absolute exemption and where information falls within the scope of an absolute exemption, a public authority is not obliged to communicate it to an applicant.  I can advise the Director of ICT would oversee any projects 
8.There are 71 ICT staff at present. There is a management structure headed by the Director ICT, Ian Woodward. 
10. We determine the correct mechanism for the delivery of new systems. We have used IT Providers in the past when we have identified what functions we expect them to deliver. 
11. IT Venders will be selected by the most appropriate procurement mechanism at the time. 
12. N/a 
13. Most Cloud services would need to be IL3 
14.  There is a business requirement for the delivery of the most effective and efficient service delivery. Cloud services will be considered as one of the initial service delivery options. At present Cloud services are consistently proving to be more expensive than on premise solutions. 
15. No 
16. N/a 
17&18.  These questions are not valid under the Freedom of Information act, as you are not seeking recorded information. A valid request under the FOI Act is one that asks to see recorded information held by the public authority, such as information on a specific issue, or process, not one that asks for opinions or predictions. 
19.Yes -  June 2017 
20. Outlook 2013 
21.We are in the process of rolling out SharePoint 2013. We don’t currently use it for anything. 
22.2013, presence and video conferencing 
23. Qlikview 
24. Approximately 70 third party business applications. 
25. We have a combination of Commercial Off The Shelf (COTS) and Police Off The Shelf (POTS) applications. In the past we have paid for or undertaken a degree of customisation to more specifically match the required business process. 
26.  Most applications are on premise with some being provided from the Home Office 
28.  We have 9 development posts reporting to Development Manager 
29. Java, Cobol 
30. We occasionally use contractors 
31. Around 5,500 
32. 3740 Desktop computers 
33. There are 41 networked offices/sites and 3 data centres. 
34. No 
35.539 of which virtual are 315 as of last count. – All on-premise. 
36. Typically we have a 5 year refresh cycle from the date of purchase/installation. 
37. Desktop Win7, XP, IOS.  Server 2012,2008 and 2003, Solaris, Linux 
39. Altiris Netbackup 
40.We currently have a managed service for data network and voice services.

Due to the different methods of recording information across 43 forces, a specific response from one constabulary should not be seen as an indication of what information could be supplied (within cost) by another.  Systems used for recording these figures are not generic, nor are the procedures used locally in capturing the data.  For this reason responses between forces may differ, and should not be used for comparative purposes.

The information we have supplied to you is likely to contain intellectual property rights of Northumbria Police.  Your use of the information must be strictly in accordance with the Copyright Designs and Patents Act 1988 (as amended) or such other applicable legislation.  In particular, you must not re-use this information for any commercial purpose.

How to complain

If you are unhappy with our decision or do not consider that we have handled your request properly and we are unable to resolve this issue informally, you are entitled to make a formal complaint to us underour complaints procedure which can be found at:http://www.northumbria.police.uk/foi/disclosurelog/foicomprights.asp

If you are still unhappy after we have investigated your complaint and reported to you the outcome, you may complain directly to the Information Commissioner’s Office and request that they investigate to ascertain whether we have dealt with your request in accordance with the Act. 


FOI Complaint Rights_tcm4-106398