Telephony - 905/16
Dated: 26 Aug 2016
Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')
Thank you for your e mail dated 10 August 2016 in which you made a request for access to certain information which may be held by Northumbria Police.
As you may be aware the purpose of the Act is to allow a general right of access to information held at the time of a request, by a Public Authority (including the Police), subject to certain limitations and exemptions.
1. What manufacturer telephone system are you using?
2. How many extensions are there on your telephone system?
3. Who maintains your telephone system?
4. When does your telephone system maintenance contract expire?
5. Are you using Lync or Skype for Business?
We have now had the opportunity to fully consider your request and I provide a response for your attention.
Following receipt of your request, searches were conducted with the ICT Department of Northumbria Police. I can confirm that the information you have requested is held by Northumbria Police.
I am able to disclose the located information to you as follows.
1. We use Siemens iSDX telephone switches and a Unify Open Scape suite of systems today. However, we are migrating to an Avaya telephone system during 2016/2017.
2. Just under 3000.
3. British Telecom.
4. The current maintenance contract expires in March 2021.
5. Yes, the force is using Skype for Business.
Due to the different methods of recording information across 43 forces, a specific response from one constabulary should not be seen as an indication of what information could be supplied (within cost) by another. Systems used for recording these figures are not generic, nor are the procedures used locally in capturing the data. For this reason responses between forces may differ, and should not be used for comparative purposes.
The information we have supplied to you is likely to contain intellectual property rights of Northumbria Police. Your use of the information must be strictly in accordance with the Copyright Designs and Patents Act 1988 (as amended) or such other applicable legislation. In particular, you must not re-use this information for any commercial purpose.